Privacy Policy
 
**Last Updated: September 22, 2026**
HTRV Media Productions is operated by Happy Travel RV Adventures LLC ("HTRV Media Productions," "Happy Travel RV Adventures LLC," "we," "us," or "our"). We respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, communicate with us, inquire about or purchase our services, access client galleries or other online services, or otherwise work with us.
We are a United States-based media production business providing services to clients in multiple locations throughout the United States.
This Privacy Policy applies to information collected through our website, online forms, email and other communications, client galleries, project-management tools, transactions, and our photography, videography, drone/UAS, content creation, and related media-production services.
1. Information We Collect
The information we collect depends on how you interact with us and may include:
* Name and contact information.
* Business or organization name.
* Email address.
* Telephone number.
* Mailing or business address.
* Billing and transaction information.
* Project details, specifications, preferences, and locations.
* Communications and correspondence.
* Information submitted through website or inquiry forms.
* Photographs, videos, audio recordings, logos, brand assets, and other materials provided to us.
* Information concerning individuals participating in a project.
* Website, browser, device, and usage information collected automatically.
* Information necessary to provide, manage, and deliver our services.
We collect information reasonably necessary to operate our business, provide our services, communicate with clients and prospective clients, maintain our website, process transactions, and carry out the purposes described in this Privacy Policy.
2. Information You Provide to Us
You may voluntarily provide personal or business information when you:
* Contact us through our website, email, phone, text message, or social media.
* Request information about our services.
* Submit a service inquiry.
* Request a quote, consultation, or proposal.
* Enter into a contract or other agreement with us.
* Schedule or purchase services.
* Make a payment.
* Complete a questionnaire, client intake form, or project form.
* Provide materials for a photography, video, drone, or other media project.
* Access or interact with a client gallery or other client-facing service.
We use this information for the purpose for which it was submitted and for other purposes described in this Privacy Policy.
3. Client and Project Information
When you hire HTRV Media Productions, you may provide information necessary for us to plan, perform, edit, manage, and deliver your project.
This information may include:
Business, property, or event information.
Project specifications and creative requirements.
Locations, dates, and schedules.
Brand assets and logos.
Photographs, video, audio, and other media.
Names and contact information for individuals involved in a project.
Information regarding employees, guests, customers, models, talent, vendors, or other participants.
Other materials or information necessary to complete the project.
If you provide personal information or materials concerning another individual, you are responsible for ensuring that you have the appropriate authority, consent, permission, or other lawful basis to provide that information to us and authorize its use for the applicable project.
4. Photography, Video, and Drone/UAS Services
Our services may include photography, videography, aerial photography, aerial videography, drone/UAS operations, ground-based media production, and other visual content creation.
During these services, photographs, video, audio, or other media may capture individuals, vehicles, buildings, businesses, signs, license plates, or other potentially identifiable information.
When individuals are intentionally featured in commercial content, applicable permissions may be addressed through client agreements, model or talent releases, media releases, location releases, or other documentation.
Separate contracts, releases, licenses, or other written agreements may establish rights and permissions concerning photographs, video, audio, likenesses, project materials, and other creative work. Those agreements may contain terms that supplement or control over this Privacy Policy with respect to the applicable project and media.
Drone and UAS operations are conducted subject to applicable laws, regulations, airspace requirements, and operational restrictions. Aerial imagery may capture areas surrounding the intended filming location in addition to the primary subject.
5. Client Galleries and Digital Deliverables
We may provide photographs, videos, proofs, downloads, or other project materials through online client galleries, download pages, file-transfer services, or similar digital delivery methods.
Depending on the services used, clients or visitors may be asked to provide information such as an email address, password, access code, or other information before accessing certain content.
Some galleries or project materials may be private, password-protected, or otherwise restricted. Clients are responsible for appropriately safeguarding gallery links, passwords, access codes, downloads, and other credentials provided to them.
Third-party platforms used to host, process, or deliver project materials may process information according to their own privacy policies and terms.
6. Pixieset
Our website and certain business features are provided through Pixieset, a third-party platform used by photography and creative businesses.
Depending on the features we use, Pixieset may provide or support functions such as website hosting, forms, client galleries, digital delivery, contracts, invoices, payments, scheduling, or other client-management and business tools.
When you interact with our website or Pixieset-powered features, information may be processed by Pixieset as necessary to provide those services.
Pixieset may also automatically process technical or usage information associated with website visits and platform interactions, such as IP address, browser information, device information, pages visited, referring information, and other website or service activity.
Pixieset processes information in accordance with its own privacy practices and terms. We encourage you to review Pixieset's privacy information for additional information concerning its data practices.
7. Information Collected Automatically and Google Analytics
When you visit our website, certain information may be collected automatically by Pixieset, Google Analytics, and other service providers we use to operate and understand our website.
We use Google Analytics (GA4) to help us understand how visitors find and interact with our website. Google Analytics may collect or process information such as:
IP address and approximate geographic location.
Browser and device information.
Operating system.
Referring website or traffic source.
Pages viewed and navigation through the website.
Date and time of visits.
Website interactions and engagement information.
Other technical and usage information.
We use this information to understand website traffic and visitor behavior, evaluate the effectiveness of our website and marketing, identify popular content and services, troubleshoot technical issues, and improve our website and customer experience.
Google may process information collected through Google Analytics in accordance with its own privacy policies and terms.
8. Cookies and Similar Technologies
Our website, Pixieset, Google Analytics, and other service providers may use cookies and similar technologies to provide website functionality, maintain security, remember preferences, understand website activity, measure performance, and support other website features.
Cookies are small files or identifiers stored on or associated with a browser or device.
Depending on our website configuration and the services being used, cookies and similar technologies may be used to:
Operate website features.
Maintain website security.
Remember preferences.
Understand website traffic and visitor activity.
Measure website and marketing performance.
Support forms, galleries, or other interactive features.
Analyze how visitors find and use our website.
Improve our website and services.
Where applicable, visitors may be provided with controls to manage certain cookie preferences. You may also manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or availability of some website features.
Our use of cookies, analytics tools, and other technologies may change as we add, remove, or modify website features and services.
9. Contact and Inquiry Forms
If you submit information through a contact, inquiry, consultation, or other form, we may collect information such as your name, email address, telephone number, business information, project location, requested services, project details, budget information, preferred dates, and message.
We may use this information to:
Respond to your inquiry.
Provide requested information.
Determine whether we can provide the requested services.
Prepare quotes, proposals, or contracts.
Schedule consultations or services.
Communicate with prospective and current clients.
Maintain appropriate business records.
Submission of an inquiry does not create a client relationship unless and until the parties enter into an applicable agreement.
10. Payments and Transactions
When you purchase services or make a payment, certain information may be processed to complete the transaction.
This may include your name, contact information, billing information, transaction amount, invoice information, and other transaction-related details.
Payment card and other financial information may be processed directly by third-party payment processors rather than stored directly by us.
We may use transaction information to:
Process payments.
Provide purchased services.
Maintain accounting and tax records.
Communicate regarding invoices or transactions.
Prevent fraudulent or unauthorized transactions.
Resolve payment disputes.
Comply with applicable legal requirements.
Third-party payment processors maintain their own privacy and security practices.
11. How We Use Personal Information
We may use personal information to:
Respond to questions and inquiries.
Provide quotes, proposals, and consultations.
Schedule services.
Prepare and administer contracts.
Perform contracted services.
Plan and manage projects.
Communicate with clients and prospective clients.
Provide photography, video, drone/UAS, content creation, and related media services.
Edit, manage, host, and deliver project media.
Provide client galleries and digital downloads.
Process payments and transactions.
Provide customer support.
Maintain business, tax, insurance, and accounting records.
Improve our website, services, marketing, and customer experience.
Understand website traffic and engagement.
Protect our website, systems, clients, and business.
Detect or prevent fraud, misuse, or unauthorized activity.
Comply with applicable laws, regulations, contractual obligations, and legal processes.
Establish, exercise, or defend legal claims.
Carry out other purposes disclosed to you when information is collected.
12. How We Share Personal Information
We may share personal information when reasonably necessary to operate our business, provide our services, fulfill requests, or comply with legal obligations.
Depending on your interaction with us, information may be shared with:
Pixieset and other website or client-management service providers.
Payment processors.
Contract, invoicing, scheduling, or business-management providers.
Cloud storage and file-management providers.
File-transfer and media-delivery providers.
Email and communication providers.
Professional advisers such as attorneys, accountants, or insurers.
Contractors or service providers assisting with an authorized project.
Government authorities or law enforcement when required by applicable law or legal process.
Other parties when reasonably necessary to protect our rights, property, safety, clients, or business.
A successor or acquiring entity in connection with a merger, sale, reorganization, or transfer of some or all business assets.
We may also share information when you direct or authorize us to do so.
We do not use personal information for purposes materially different from those described in this Privacy Policy without providing any notice required by applicable law.
13. Information Provided by Clients About Other Individuals
Clients may provide photographs, video, audio, names, contact information, or other information concerning employees, customers, guests, talent, vendors, contractors, or other individuals.
Clients are responsible for ensuring that they have the appropriate legal authority, consent, permission, release, or other lawful basis to provide such information or materials and authorize their use for the applicable project.
Our handling of project-related information and media may also be governed by applicable client agreements, project instructions, releases, licenses, and other written agreements.
14. Portfolio and Promotional Use
We may display photographs, videos, or other creative work produced by HTRV Media Productions in our portfolio, website, social media, advertising, promotional materials, or other business communications when permitted by the applicable client agreement, release, license, or other authorization.
The rights governing portfolio and promotional use of client work may vary by project. Applicable written agreements or releases control where their terms differ from this Privacy Policy.
15. Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate business, contractual, accounting, tax, insurance, archival, and legal purposes.
Retention periods may vary depending on the type of information and the circumstances surrounding its collection.
Project files, photographs, videos, contracts, releases, invoices, correspondence, inquiry submissions, transaction records, and other business records may be retained for periods appropriate to our business and legal needs.
Availability of project files or deliverables to clients may be subject to separate retention periods stated in an applicable contract or client agreement.
16. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.
However, no electronic transmission or storage system can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us or our third-party service providers.
17. Your Privacy Rights and Choices
Depending on where you live and applicable law, you may have certain rights concerning your personal information.
These may include, where applicable:
The right to know whether certain personal information is being processed.
The right to request access to certain personal information.
The right to request correction of inaccurate personal information.
The right to request deletion of certain personal information.
The right to obtain a copy of certain personal information.
The right to opt out of certain forms of processing where required by law.
Other rights provided by applicable privacy laws.
These rights may be subject to legal exceptions, limitations, and identity-verification requirements.
To submit a privacy-related request, please contact us using the information provided in the "Contact Us" section below.
18. Children's Privacy
Our website and services are not directed toward children under 13 years of age, and we do not knowingly collect personal information directly from children under 13 through our website without appropriate authorization.
If you believe a child under 13 has provided personal information to us through our website without appropriate parental or guardian involvement, please contact us.
Children may appear in photographs, videos, or other media created during client projects. Such project media is addressed separately through applicable client agreements, releases, permissions, and other project-specific arrangements where appropriate.
19. Privacy Signals
Some browsers and devices provide privacy settings or signals that communicate preferences concerning online tracking or use of personal information.
Our handling of recognized privacy signals will depend on applicable law, the technology being used, and the services operating through our website. Where required by applicable law, we will honor legally recognized privacy signals.
20. Third-Party Websites and Services
Our website may link to or interact with third-party websites, applications, platforms, social networks, payment processors, and other service providers.
Those third parties maintain their own privacy policies and terms. We do not control their privacy or security practices and are not responsible for their independent practices.
We encourage you to review the privacy policies and terms of third-party services before providing personal information to them.
21. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, website, services, technology, third-party providers, or applicable legal requirements.
When changes are made, we will update the "Last Updated" date at the beginning of this Privacy Policy.
We encourage you to periodically review this Privacy Policy to remain informed about how we handle personal information.
22. Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us:
Happy Travel RV Adventures LLC
DBA HTRV Media Productions
Email: Contact@happytravelrv.com
Phone: (502) 822-0728
Website: https://happytravelrvadventuresllc.mypixieset.com/
When submitting a privacy request, please provide enough information for us to understand the nature of your request and, when necessary, verify your identity.
Important: This Privacy Policy describes our current business and website practices as of the date listed above. We may update this policy when material changes are made to our website, services, technology, data practices, or applicable legal requirements.